Terms & Conditions

Welcome to dryfruits.ae (referred to as "the Website"). These terms and conditions outline the rules and regulations for the use of dryfruits.ae's Website.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use the Website if you do not agree to take all of the terms and conditions stated on this page.

Return & Exchange Policy

We at dryfruits.ae are committed to ensuring your satisfaction with every purchase. Therefore, we offer a 100% Return & Exchange policy under the following conditions:

  1. Time Frame: Customers have up to 48 hours from the time of delivery to request a Return or Exchange.

  2. Condition of Products: All products must be returned in their original condition and packaging, and are subject to approval by our Return/Exchange team.

  3. Completeness of Items: Items should be returned complete in quantity/weight as originally purchased.

  4. Exchange Policy: In case of an exchange, delivery charges will be borne by the customer.

  5. Non-Refundable Charges: Please note that delivery charges are non-refundable.

  6. Refund Process: All refunds will be processed back to the original payment method used for the purchase. Please allow 7-14 days for the refund to reflect in your account.

By initiating a return or exchange request, you agree to abide by the terms and conditions outlined above.

Should you have any further questions or concerns regarding our Return & Exchange policy, please don't hesitate to contact us.